/ #news #transit 

COOL VIDEO: Tunney's Pasture Station during afternoon commute

Here’s Tunney’s Pasture like you’ve never seen it before…

The first Monday commute after the end of parallel bus service went fine, says OC Transpo. There were complaints of crowding on trains and at bus platforms, but the service sent along a review of the afternoon run that boils down to “people are people”:

  • Rail service on the LRT ran well with no major interruptions. One train was replaced using the spare train with minimal impact and delays just before rush hour

  • Customers are adjusting to the service and it was obvious that first time users of the system were learning their way around stations, fare gates loading/unloading etc

  • Comments about “full” trains relate to customers wanting to stay close to doors and not utilize some of the space available within the rail cars. Staff are reminding everyone to use all 14 doors, spread out throughout the train etc

  • Relating to bus service, we are seeing customers adjusting, some running to bus stops and some jockeying associated with bus loading and wanting to secure a seat at the major transfer stations. We are assisting with this and monitoring as the customers get accustomed to the new stops etc

  • Normal customer volumes to call center and OCTranspo.com