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Tuesday, February 09, 2010 • 07:48 am


Corporate Services and Economic Development Committee budget estimates for 2010 keep administrative costs in line, prioritizes information technology investments
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As part of its integrated 2010 budget process, the City of Ottawa today released its budget estimates related to the mandate of the Corporate Services and Economic Development Committee (CSEDC).

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  As part of its integrated 2010 budget process, the City of Ottawa today released its budget estimates related to the mandate of the Corporate Services and Economic Development Committee (CSEDC).
CSEDC oversees the City departments that support the delivery of services that residents receive. The CSEDC 2010 budget includes estimates for the City Manager’s Office, the Real Estate Partnerships Development Office, the City Clerk and Solicitor, Financial Services, Deputy City Manager, Infrastructure Services and Community Sustainability, Community Sustainability, Deputy City Manager, City Operations, Organizational Development and Performance, Human Resources, Information Technology Services, and Communications and Customer Service. Other areas that fall within CSEDC’s mandate are: governance matters, policy guidance, technology transformation, corporate planning and strategic initiatives.
Over the past number of years and through an unprecedented period of growth and demand, the City of Ottawa has provided more services with fewer resources. For example:
• In 2005, support services comprised 6.7 per cent of the City’s total budget. Full-time equivalent positions comprised 11 per cent of the total budget.
• By 2009, support services decreased to 5.8 per cent of total budget and full-time equivalent positions decreased to 9.4 per cent of total budget.
amalgamation, we have experienced a steady decline in administrative costs. Over 10 years, support service budgets have decreased from 7.3 per cent of total budget to 5.8 per cent in 2009,” said Councillor Rob Jellett, Chair of CSEDC. “Our challenge is to determine how we can best meet the increase in demand and give residents the services they want, when they want and how they want. The proposed 5 per cent budget increase to CSEDC translates into a 0.64 per cent tax increase and offers continued stability, keeps administrative costs in line and identifies strategic investments that are necessary to meet the growing demand for cost-effective programs and services.”
Some key highlights of the budget estimates include:
• Increased funding to strategic information technology initiatives to address the widening gap between the IT services the City currently offers and what residents require in 2010 and beyond, including:
o Expanded eServices to include optimized services provided by 3-1-1 and ottawa.ca by offering 24/7 access to City information and services; providing a single point of access; offering residents the ability to track service requests; making payments online; increasing self-serve opportunities; reducing the complexity of the IT environment and scaling operations.
Investment in the City Clerk and Solicitor’s budget for 2010 Municipal election expenses.
Enhancement to the City Clerk and Solicitor’s budget to strengthen the City’s collective bargaining strategy.
Funding to Human Resources to attract, develop and retain a continuous supply of knowledgeable and highly productive individuals as part of a talent management strategy that enables a client-focussed, diverse and engaged workforce.
During late October and early November, each of the City’s standing committees will review and discuss program area budgets relevant to their mandates. See ottawa.ca/budget2010 for exact dates for each committee and the relevant draft budget estimates (also available in PDF format).
The CSEDC draft budget estimates will be tabled and debated at the CSEDC meeting on November 2. Anyone wishing to register as a delegation at CSEDC may call 613-580-2424 ext. 28934 or e-mail Carole Langford, Committee Coordinator at carole.langford@ottawa.ca.
Key budget dates following the CSEDC budget 2010 meeting include:
November 17, 2009: All Committee draft budgets rise to Audit, Budget and Finance Committee
December 9, 2009: Consolidated 2010 draft budget tabled at Council
January 25 – 29, 2010: Committee of the Whole consideration and approval of the 2010 Budget

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